Project details
Customer:
CBS Library / School project
Creative field:
UX, App design
Summary:
In the course Service Design at CBS, my group and I chose to collaborate with CBS Library to create an App as part of our final exam project. This App was created based on collected data from different infamous Service Design tools.
The design was not the main focus of this project, but more so the foundation for choices and what the App should consist of. Therefore we chose to make a design based on CBS Library's existing identity.
In the following three different tools that were used in this project is demonstrated: Rich Picture, Service Blueprint and Customer Journey Map.
These tools have been used for collected enough information from users and the Library to find the best possible solution for them.
